Open to Senior Manager – Director roles · Orlando · US-wide · Global

I scale operations —
and build the AI systems
that run them.

Operations & AI Transformation Leader with 15+ years across Brazil, Portugal and the United States. Nine years as Country Manager at Autocab (an Uber company). Today I design and ship production AI — voice agents, CRMs and automations — that turn operational complexity into revenue.

Schedule an interview → Download CV
Portrait of Alexandre Pasquini
Alexandre PasquiniPMP · MSc in Artificial Intelligence (2027)
Track record at Autocab · an Uber company NCR Atleos Minsait Siemens Energy
15+
Years leading operations & client-facing teams
9
Years as Country Manager for a national market
+50%
Market share growth in under one year
3
Countries operated in: Brazil, Portugal, USA
3
Working languages: EN · ES · PT
PMP
Plus ITIL 4, COBIT 2019 & EXIN Agile
What I bring

A rare combination: operator’s judgment, builder’s hands.

Most leaders can describe AI. Most engineers have never owned a P&L or a national market. I’ve done both — so the solutions I lead actually get adopted and move the numbers.

Operations at scale

Ran a national market end-to-end and led multi-team service operations for banking, retail and enterprise clients.

  • KPI & SLA governance
  • Service desk, logistics & field ops
  • Process design & scalability

AI & automation, hands-on

I build what I recommend: production voice AI agents, a custom CRM, and workflow automation integrated with telephony, messaging and payments.

  • Voice AI & LLM agents
  • CRM & workflow automation
  • APIs, webhooks & cloud infra

Commercial growth

Opened markets, built strategic B2B partnerships and grew accounts by translating complex solutions into clear business value for executives.

  • Market expansion & BD
  • Enterprise account growth
  • Executive stakeholder management
Selected case studies

Proof, not promises.

A few of the challenges I’ve owned — from growing a national market to shipping AI systems into production.

Autocab · an Uber company · Brazil

Turning around a national market

+50%market share in under 12 months

Challenge

Grow Autocab’s position in Brazil — a large, competitive and operationally complex mobility market.

What I did

As Country Manager, rebuilt the commercial and operational strategy, built strategic B2B partnerships, and worked with enterprise clients to define scope, feasibility and rollout plans — representing the company to executives and partners.

Outcome

Expanded market share by 50% in under one year and sustained revenue growth through long-term client retention across a 12+ year tenure that began in technical operations.

P&L ownershipMarket expansionB2B partnershipsEnterprise rollouts
Axelis AI · Founder

Voice AI agents that answer, qualify and book

24/7always-on AI voice agents

Challenge

Service businesses lose revenue to missed calls and slow follow-up — but can’t afford a front desk around the clock.

What I did

Designed and built a voice AI engine with conversational agents that handle inbound calls, qualify leads and schedule appointments — connected to real phone numbers through SIP trunking and synced to the CRM and calendar via webhooks.

Outcome

A live system running on self-managed cloud infrastructure, plus a multilingual (EN/PT/ES) website with an embedded “talk to the agent” experience.

Voice AILLM agentsTwilio · SIPGoHighLevelNode.jsVercel
Intelvora · AI Consulting

An AI appointment-setting CRM, built from scratch

End-to-endlead → conversation → payment

Challenge

Law firms in Brazil needed to respond to leads instantly on WhatsApp and phone, and convert them into paid consultations without adding staff.

What I did

Built a custom Node.js CRM integrating WhatsApp messaging, PIX payments and a squad of Portuguese-speaking voice agents connected to the calendar. Migrated the stack to a dedicated VPS with nginx and process management for reliability.

Outcome

A single platform that captures, qualifies, books and collects payment — plus a full go-to-market kit: ICP research, offers, ad scripts and a 10-email nurture sequence.

Node.js CRMWhatsApp APIVapi · ElevenLabsPIX paymentsnginx · PM2
Siemens Energy · Orlando

Bringing AI thinking into enterprise operations

Automationfor business operations workflows

Challenge

Improve efficiency and cross-team visibility in business operations at a global energy technology company.

What I do

Support process automation and project organization initiatives, restructure internal workflows, and partner with technical and business stakeholders to identify where AI and automation can remove manual work.

Outcome

Streamlined workflows and documentation that support delivery timelines — applying MSc in AI coursework directly to real enterprise processes.

Process automationWorkflow designStakeholder alignment
Career

15+ years, three countries, one through-line: making operations work.

Aug 2025 — Present

Business Professional Intern (CPT) — Process Automation

Siemens Energy · Orlando, FL
  • Support process automation and project organization initiatives across business operations.
  • Structure and streamline internal workflows to improve efficiency and cross-team visibility.
  • Partner with technical and business stakeholders to identify automation opportunities.
Ongoing

Founder — AI Automation Ventures

Axelis AI & Intelvora · US & Brazil
  • Design and ship voice AI agents, CRM and automation systems for service businesses and law firms.
  • Own the full stack: product, infrastructure, integrations and go-to-market.
Jan 2025 — Aug 2025

Service / Operations Manager

Minsait · Lisbon, Portugal
  • Managed client-facing service operations driving customer satisfaction, contract performance and retention.
  • Oversaw service desk, logistics, planning and technical support teams.
  • Monitored KPIs and SLAs; partnered with commercial, technical and leadership teams to raise efficiency.
Mar 2023 — Dec 2024

Territory Manager

NCR Atleos · Lisbon, Portugal
  • Managed territory-level relationships across banking and retail with owners and decision-makers.
  • Identified new business and expanded existing B2B accounts.
  • Coordinated installations, maintenance and training as the single point of contact between clients and internal teams.
Jan 2014 — Feb 2023

Country Manager Promoted

Autocab, an Uber company · São Paulo, Brazil
  • Led national market operations and business growth initiatives.
  • Expanded market share by 50% in under one year through improved commercial and operational strategy.
  • Built strategic B2B partnerships and represented the company with executives and enterprise customers.
Sep 2010 — Dec 2013

Technical Operations Manager

Autocab, an Uber company · São Paulo, Brazil
  • Led client onboarding, technical deployments and service support.
  • Documented workflows that improved service consistency and scalability.
Capabilities

Toolkit

Leadership & Operations

P&L & market ownershipKPI / SLA managementService deliveryTeam leadershipProcess optimizationCross-functional delivery

AI & Automation

LLM & voice agentsVapi · ElevenLabsTwilio · SIP trunksGoHighLevelWebhooks & APIsMachine learningNLP

Engineering & Cloud

Node.jsTypeScript / JavaScriptPythonLinux VPSnginx · PM2VercelGit / GitHub

Commercial

Business developmentB2B & enterprise salesAccount growthNegotiationCRM & pipelineGo-to-market
The AI
Revenue
Engine
Alexandre Pasquini
Author

The AI Revenue Engine

A practical business book on using AI to capture, qualify and convert demand — written from the field, based on the systems I design and deploy for real businesses.

Ask me about the book →
Education & credentials

Always learning, formally.

Education

MSc in Artificial Intelligence
Atlantis University · Miami, FL · Expected July 2027

Bachelor’s in Information Systems
Anhanguera University · São Paulo, Brazil

Certifications

PMP®PMBOKITIL 4COBIT 2019EXIN Agile Business ProfessionalSecurity Awareness

Languages

EnglishFluent
SpanishFluent
PortugueseNative
Let’s talk

Need someone who can run the operation and build the AI behind it?

I’m open to Senior Manager and Director roles in Operations, AI Transformation and Program Management — in Orlando, remote across the US, or internationally.

Request an interview → LinkedIn Download CV

alexandrepasquini@gmail.com · Orlando, FL